Please return your item and the returns/exchange form (delivered with the goods) within 14 days of receipt of the goods (unless return falls within Christmas window). We will give you a full refund or exchange* and credit the account that payment was taken from.
*If exchange item is in stock
All items must be returned in an unworn (re-saleable) and unwashed condition with the correct invoice, packaging and swing tag still attached. All un-damaged, correctly returned products will be credited to the original purchaser's credit card.
We strongly recommend you obtain a free 'Certificate of Posting' from the Post Office, as we will not accept responsibility for parcels lost in transit.
If you return your purchase by post or courier after the periods outlined above (with the exception of faulty or damaged goods), we reserve the right not to offer you a refund. We may instead return your purchase to you.